Countryview Nursing & Rehabilitation
1900 NORTH FRANCES STREET, Terrell, TX, 75160-1215
Federal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed March 2026.
CMS Abuse Flag
CMS has flagged this facility for a substantiated finding of resident abuse, neglect, or exploitation in its current or recent inspection cycle. Ask the facility for the specific citation and corrective-action plan during your visit, and consider contacting your state's long-term care ombudsman for context.
Source: CMS Care Compare.
CMS Star Ratings
Facility & Staffing
- Ownership
- Government - Hospital district · Chain: Creative Solutions In Healthcare
- Certified beds
- 115 · avg 45 residents/day
- Total nursing staff turnover
- 55.6% — near the Texas averageTexas avg: 51.5% · National avg: 46.4% · per CMS Care Compare
- RN turnover
- 50% — near the Texas averageTexas avg: 50.5% · National avg: 43.6% · per CMS Care Compare
- Administrators who left
- 1 departed — near the Texas averageTexas avg: 0.6 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 5 fines · $94,108 total
State licensing & capacity
- License number
- 312203
- Service type
- Medicare/medicaid
- Licensed capacity
- 115 beds
- Bed type breakdown
- 60 Medicare-only · 55 Medicaid/Medicare
- Current license effective
- October 1, 2024
- Current license expires
- October 1, 2027
- Initial license date
- September 1, 1971
Texas HHS licensing registry · as of April 16, 2026
Ownership & operations
- Licensee
- Fannin County Hospital Authority (HOSPITAL DISTRICT/AUTHORITY)
- Operator / manager
- Terrell I Enterprises, Llc
- Administrator
- Rebecca Holderread
Texas HHS licensing registry · as of April 16, 2026
About this community
Countryview Nursing & Rehabilitation is a 115-bed nursing home in Terrell, Kaufman County, accepting Medicare and Medicaid. CMS rates it 1 star overall, with a 1-star health inspection rating. CMS has substantiated findings of resident abuse or neglect within the past 36 months, and five fines totaling $94,108 have been issued. The facility is currently operating at about 39% of its licensed beds — roughly 45 residents in a building licensed for 115.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
What the data says
CMS rates staffing here 3 stars. Each resident receives about 228 minutes of nursing care per day — 13 minutes less than at a 4-star-staffing facility in Texas. Staff hours per resident actually exceed what a typical resident mix would require, meaning the residents here need less hands-on care than average, so the raw minutes stretch further than they would elsewhere.
CMS has substantiated findings of resident abuse or neglect at this facility within the past 36 months. That finding is part of what drives the 1-star health inspection rating.
Five CMS fines have been issued totaling $94,108. The statewide median fine total is about $20,699, and roughly 30% of Texas nursing homes have no fines at all — this facility's total is more than four times the state median.
One administrator has turned over in the past year — one level above typical, which can affect continuity of care coordination.
The facility is operating at roughly 39% of its licensed 115 beds, with about 45 residents on a given day. Paired with the safety flags and fine history, the low occupancy reflects a pattern beyond routine vacancy.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
Questions to ask when you tour
Substantiated abuse findings explained
CMS has recorded substantiated abuse or neglect findings here in the past 36 months — ask what specific incidents occurred and what policy changes followed.
Five fines totaling $94,108
Ask what each of the five cited violations involved and which, if any, remain under a corrective plan today.
Why occupancy is at 39%
With roughly 45 residents in a 115-bed building, ask whether the low census reflects referral declines, bed closures, or something else.
Administrator transition this year
One administrator has left in the past year — ask who is currently in the role, how long they have been in place, and who oversees daily operations.
Resident Council scope and access
A Resident Council meets here but no Family Council — ask how families can formally raise concerns and how often resident feedback reaches management.
Management company's role on site
The facility is licensed under Fannin County Hospital Authority but managed by Terrell I Enterprises — ask which entity sets care policy and who a family escalates complaints to.
Where this information comes from
- License, capacity, ownership, administrator: Texas HHS licensing registry, snapshot as of April 16, 2026.
- Star ratings, staffing, fines, deficiencies: CMS Care Compare, processed March 1, 2026.
- Summary, insights, and tour questions: Written from the state licensing and CMS records above, last updated April 19, 2026.
Read our methodology for how this information is collected and verified.