Whitesboro Health & Rehabilitation Center
1204 SHERMAN DRIVE, Whitesboro, TX, 76273
Federal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed March 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Corporation · Chain: Creative Solutions In Healthcare
- Certified beds
- 100 · avg 46 residents/day
- Administrators who left
- 2 departed — near the Texas averageTexas avg: 0.6 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 2 fines · $30,253 total
State licensing & capacity
- License number
- 311846
- Service type
- Medicare/medicaid
- Licensed capacity
- 95 beds
- Bed type breakdown
- 11 Medicare-only · 84 Medicaid/Medicare
- Current license effective
- December 1, 2023
- Current license expires
- December 1, 2026
- Initial license date
- September 11, 1985
Texas HHS licensing registry · as of April 16, 2026
Ownership & operations
- Licensee
- West Wharton County Hospital District (HOSPITAL DISTRICT/AUTHORITY)
- Operator / manager
- Whitesboro I Enterprises, Llc
- Administrator
- Caitlin Cifelli
Texas HHS licensing registry · as of April 16, 2026
About this community
Whitesboro Health & Rehabilitation Center is a 95-bed nursing home in Whitesboro, Grayson County, accepting Medicare and Medicaid. CMS rates it 1 star overall — the lowest tier — with a 1-star staffing rating and a 1-star short-stay quality rating. Two CMS fines totaling $30,253 have been issued, and two administrators have left in the past year. The facility is operating at roughly 46% of its licensed beds.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
What the data says
CMS rates staffing here at 1 star — the bottom tier, covering about 38% of Texas nursing homes at this level or below. Each resident receives roughly 190 minutes of total nursing care per day, about 51 minutes less than at a 4-star-staffing facility in Texas. Residents here require more hands-on care than at a typical facility — sicker or less mobile on average — so those 190 minutes stretch thinner than the raw number suggests. RN coverage comes to just 29 minutes per resident per day, against 37 minutes at a 4-star-staffing Texas facility.
Two administrators have left in the past year. Leadership turnover of that frequency affects scheduling, staff direction, and the consistency of day-to-day operations that residents experience directly.
CMS has recorded two fines totaling $30,253 since the facility's data window. The state median for fines among Texas nursing homes that receive any is $20,699; 30% of Texas facilities have none.
The facility is running at roughly 46% of its 100 certified beds, with an average of 45.8 residents per day against a licensed capacity of 95. Low occupancy at a facility with other distress signals can indicate difficulty attracting or retaining residents — or reflect an active effort to right-size operations.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
Questions to ask when you tour
Current administrator tenure
Two administrators have left in the past year — ask how long the current administrator has been in place and what changes in staffing or policy followed.
Daily nursing coverage per resident
CMS records 190 total nursing minutes per resident per day; ask how shifts are structured and whether that number reflects typical or best-case days.
Why occupancy is low
The facility averages roughly 46 residents against 95 licensed beds — ask directly what accounts for the low census and whether admissions are currently open.
Details behind the two fines
CMS issued two fines totaling $30,253; ask what deficiencies triggered them and what specific changes were made in response.
Short-stay rehabilitation outcomes
The short-stay quality rating is 1 star while the long-stay rating is 5 — ask what the typical rehab-to-discharge timeline looks like and what the return-to-hospital rate has been.
Resident Council activity
The facility has a Resident Council but no Family Council — ask how often the Resident Council meets and how families can raise concerns between visits.
Where this information comes from
- License, capacity, ownership, administrator: Texas HHS licensing registry, snapshot as of April 16, 2026.
- Star ratings, staffing, fines, deficiencies: CMS Care Compare, processed March 1, 2026.
- Summary, insights, and tour questions: Written from the state licensing and CMS records above, last updated April 19, 2026.
Read our methodology for how this information is collected and verified.